Easily answers questions at any time. He is a great communicator and puts you at ease. He listens to what your needs are and makes excellent recommendations. No question seems silly. Very knowledgeable about the area. His staff also reflects his great customer service!
He was consistently well informed and able to address our inquiries in concrete terms. He was also maintained excellent communication with us during the closing process helping to find appropriate inspection services. I would highly recommend Mark’s services to anyone.
Mark and his assistant Rachel were absolutely fantastic. Mark was so knowledgable and honestly every bit of advice he gave was spot on. He knows the area and knows how to get the best deal you can get. He was patient with our endless questions and so very generous with his time. Buying a house can be confusing and scary but with the right guidance it can also be great. With Mark on our team we had a wonderful experience. I cannot recommend him enough. If you are considering buying a home Mark Ross will get you a fair deal and make you feel like family !"
Unlike other brokers who were either non-responsive or demanded exclusivity before answering any questions, Mark was helpful and happy to share his expansive knowledge of Portland real estate from the first moments we spoke to him. Recognizing his expertise and his ability to quickly understand what we were after, Mark was an easy pick as a representative. He provided excellent feedback on homes we identified as well as sending us recommended properties he sourced. With Mark's help we made a couple of offers and were able to land a fixer-upper in a great area from a difficult seller. Not only did Mark shepherd the transaction through to closing, he was able to obtain valuable concessions from the seller at a time when every dollar counted on our end. We couldn't be happier and we give Mark the highest recommendation to anyone looking for real estate in the Northwest.
I go back to him because he is honorable, responsive and knowledgeable. His advice and suggestions have been honest and fair, resulting in us getting the best price for our properties. We don't have any second thoughts about if we could have done better, I know we did. If we had any questions it was rare if we didn't reach him every time we called. If we had to leave a message, he was prompt about returning our call. I would highly recommend Mark for any real estate transaction.
He did an excellent job of helping us find a condo that suited our needs, and was truly amazing (and quick!) regarding answering our questions and facilitating the paperwork. He is super personable, kind, and downright nice, and was a pleasure to work with! We were amazed at how smoothly and quickly the process went from start to finish. We are very happy to highly recommend Mark to anyone buying or selling real estate. We have never had a better buying experience. Rich and Kathy Brooks"
We had positive interviews with Mark and decided he would be a solid fit as he grew up in Lake Oswego. Mark’s knowledge of the area and being local proved to be extremely valuable. Mark quickly assessed listings for us and when we identified properties of interest, he was on site right away to video and provide insights. We identified a property of interest, and the transaction turned out to be rather complicated. After losing out on a competitive bid, Mark successfully applied pressure and coached the selling agent through a complex process to get us back into first position. After managing our way into first position, Mark then helped us tremendously as we navigated through a large number of inspection findings and negotiated favorable seller repairs and credits. Although emotions from the sellers ran high at times, Mark remained calm and collected and demonstrated a high level of competence and professionalism. We were very pleased and highly recommend him as a realtor in the Lake Oswego/Portland area.
He and his assistant Rachel showed us all the houses we wanted to see. It took us about 6 months to find the house we like and they were very patient. They helped us all the way through and great with responses to text and e-mail. The mortgage broker he recommended didn't give us the best rate, though. Research for your own lander if you can."
We had met him when we were initially visiting the area and had looked at a house he was listing. We were impressed that he was knowledgable and friendly without being pushy. While working with him over several months, he was very responsive and knowledgeable of the area. He was honest about houses and neighborhoods we were looking at, always pointing out the pros and cons but never trying to get us to make a quick decision. Once we found our house, it turned out to be a very complicated transaction. Without giving too much detail, there were moments when we thought we weren't going to get it, but Mark was patient and smart in working with the seller's agent. It eventually all worked out, and we're loving the house we're in. My husband and I would definitely recommend Mark to anyone looking to buy or sell a house
He helped me find a home in Portland (moving from California). He was professional, very knowledgeable, and honest. He truly looked out for my interest. He made honest recommendations (positive and negative) without salesmanship, and disclosed all pros and cons of each property I viewed. I would work with him again. I highly recommend Mark to anyone looking for a real estate broker.
Mark came by when we were in the early stages of preparing our home for sale and gave us pointers on what we should do to go on the market. When we were ready, Mark returned and fully explained the current environment for selling our home, setting our expectations, and explaining the realistic value of our home for buyers. He then brought in a professional photographer to portray our house at its best. While everyone should not expect their real estate to sell in less than two days after listing, this is what happened in our case, and it is a reflection of the RossNWRealty staff's time and attention to detail. We could not be more pleased, and recommend this firm whole heartedly.
If not for his expertise and strategic approach we would have either not won the bid on our dream home, or ended up overpaying by thousands. We were able to negotiate with the sellers to do some repairs, and Mark's connections with mortgage lenders, inspectors, etc made the process streamlined and easy. We are extremely happy in our new home, and we have Mark Ross to thank for it. Thank you!
We were new to the Portland area and Mark provided us with extremely timely and responsive services in the purchase of our home. I can confidently recommend Mark and his team to anyone looking to purchase a home in the Portland area.
Told me exactly what I needed to do to get house sold. Sold in a week. I would highly recommend Mark Ross. His office was quick with responding and the sale went so smoothly.
Throughout the entire time Mark was professional and active in making sure our needs were all met. We highly recommend Mark and his services if you are looking to purchase or sell a home.